TSPI 40TH ANNIVERSARY CELEBRATION HIGHLIGHTS GOD’S FAITHFULNESS

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TSPI gratefully celebrates its 40th anniversary, on October 2021 with the theme “Sustained by God’s faithfulness” inspired by Isaiah 46:4.  It is a year-long event that started with weekly virtual but up close and personal fellowship series with the Board of Trustees and TSPI employees.  Each Trustee shared why they are in TSPI and how their passion and purpose align with their voluntary service to the organization.  Their humble life testimonies and heartfelt messages that inspired the entire TSPI family … Continue reading “TSPI 40TH ANNIVERSARY CELEBRATION HIGHLIGHTS GOD’S FAITHFULNESS”

Partnering with organizations who share the mission – Sambayanihan

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Sambayanihan was derived from two words, “Samba” and “Bayanihan”, these were used to describe how service was delivered to members during the pandemic. It means helping one another and working together to serve others for God’s glory.  Hand-in-hand, TSPI collaborated with three organizations to help our clients get by in terms of their essential needs.  TSPI- Mutual Benefit Association, Inc (TSPI – MBAI) distributed Php 1M worth of hygiene kits (alcohol, face mask, soap and disinfectant) to 14,199 members and … Continue reading “Partnering with organizations who share the mission – Sambayanihan”

Offering excellent customer service

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TSPI established its customer care service system for easy access and quick response to concerns of clients, including prospective and withdrawn clients. It has defined guidelines to ensure quick and proper response within 24 hours or within 5 days for complex concerns from the time the concern/s were communicated.  A Customer Care Service Manager also ensures that these are processed and translated into policy recommendations. The status of individual concerns is monitored and reported to respective Team Heads on a … Continue reading “Offering excellent customer service”

Hand-holding and keeping the connection with clients and employees

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TSPI values connection with its clients and employees. Checking on everyone’s condition was an instant response to the lockdowns through regular “kamustahan” by mobile phones and online platforms.  Though it appeared restricting from the start, it eventually paved the way for “borderless” connection with its clients and employees through virtual platforms.  The restrictions in face-to-face client center meetings led to a more accessible “just a click away” chat groups and other virtual meeting platforms.  Everyone got used to the terms … Continue reading “Hand-holding and keeping the connection with clients and employees”

Webinars for clients & employees

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Webinars for clients TSPI believes that continues learning and motivation is essential for its clients, especially with the serious effect of the current crisis in their business. Some clients need to learn how to manage their business well and others even need new income-generating opportunities to be able to recover financially. Webinars for clients. “Tindahang Level-Up, Kabuhayang Pop na Pop” webinar is intended to teach sari-sari store owners with basic skills and proper attitude to effectively manage their variety stores.  … Continue reading “Webinars for clients & employees”

Rice Subsidy for Senior Citizens

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Rice for senior citizen clients and community members in Metro Manila branches. Rice distribution project for senior citizens in 9 TSPI branches in the National Capital Region was made possible with the heartfelt support from the Wholistic Transformation Resource Center Foundation, Inc. (WTRC), a long-time partner of TSPI. A total of 75 sacks of rice (50 kg. per sack) were delivered in TSPI head office last May. They were distributed in three-kilogram pack per beneficiary by the branch staff. During … Continue reading “Rice Subsidy for Senior Citizens”

Gulayan Kabuhayan for Dumagat Farmers

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Gulayan Kabuhayan Project for Dumagat Farmers of Antipolo  The partnership between TSPI and Mt. Purro Nature Reserve Foundation Inc. (MPNR) paved the way for the Gulayan Kabuhayan Project for the indigenous people (Dumagats) of Brgy. San Jose, Antipolo, Rizal. The project is implemented in collaboration with the Dumagat Elders and Chieftains, who endorsed the farmers to the program. Mr. Alberto M. Malvar, founder of MPNR and one of the Dumagat Elders, is also part of the TSPI Board of Trustees.    … Continue reading “Gulayan Kabuhayan for Dumagat Farmers”

Good Samaritan

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Good Samaritan Corner   The Joy of Serving in the Midst of the Pandemic! – by Ma. Cristina Oribello, TSPI HR Specialist*   A lot of changes occurred in the midst of the pandemic, such as closure of businesses, loss of jobs and overall decline of the economy.  During this time, I learned and strive to deepen my relationship with Christ and to spread the Good News. It is for this reason and through the prompting of the Holy Spirit … Continue reading “Good Samaritan”

Calamansi Farmers

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CALAMANSI FARMERS CROSS THE BRIDGE TO PROGRESS  “Maraming salamat po sa lahat ng tumulong sa amin. Tunay po na tulay kayo sa pag-unlad ng mga magsasakang tulad naming. Kayo po ang nagbigay sa amin ng lakas ng loob at tumulong para kami ay magkaroon ng pagkakaisa, pagkakaunawaan at pagbibigayan. Maraming salamat po sa TSPI. “ (Thanks to all who helped us. Indeed you are the bridge to progress for farmers like us. You gave us the confidence and support that … Continue reading “Calamansi Farmers”