Hand-holding and keeping the connection with clients and employees
TSPI values connection with its clients and employees. Checking on everyone’s condition was an instant response to the lockdowns through regular “kamustahan” by mobile phones and online platforms.
Offering excellent customer service
TSPI established its customer care service system for easy access and quick response to concerns of clients, including prospective and withdrawn clients. It has defined guidelines to ensure quick and proper response within 24 hours or within 5 days for complex concerns from the time the concern/s were communicated.
TSPI URBAN GULAYAN!
TSPI supports the urban agriculture project of the Department of Agriculture – Bureau of Plant Industry (DA-BPI), which aims to ensure the availability and accessibility of safe and fresh vegetables in the urban areas.
Gulayan Kabuhayan Project for Dumagat Farmers of Antipolo
The partnership between TSPI and Mt. Purro Nature Reserve Foundation Inc. (MPNR) paved the way for the Gulayan Kabuhayan Project for the indigenous people (Dumagats) of Brgy. San Jose, Antipolo, Rizal.
Rice for senior citizen clients and community members in Metro Manila branches
Rice distribution project for senior citizens in 9 TSPI branches in the National Capital Region was made possible with the heartfelt support from the Wholistic Transformation Resource Center Foundation, Inc. (WTRC), a long-time partner of TSPI.